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.support-thread-title>b{font-size:13px}.support-status,.unified-console #content .support-status,.shop-body.shop-hybrid #shopContent .support-status{padding:2px 5px;font-size:10px}.support-shell .support-composer,.unified-console #content .support-shell .support-composer,.shop-body.shop-hybrid #shopContent .support-shell .support-composer{padding:12px}.support-compose-actions,.unified-console #content .support-compose-actions,.shop-body.shop-hybrid #shopContent .support-compose-actions{gap:7px}.support-shell .support-compose-actions .support-upload,.unified-console #content .support-shell .support-compose-actions .support-upload,.shop-body.shop-hybrid #shopContent .support-shell .support-compose-actions .support-upload{padding:7px;font-size:11px}.support-shell .support-compose-actions>button[type=submit],.unified-console #content .support-shell .support-compose-actions>button[type=submit],.shop-body.shop-hybrid #shopContent .support-shell .support-compose-actions>button[type=submit]{min-width:85px;padding:8px 12px;font-size:13px}.support-bubble,.unified-console #content .support-bubble,.shop-body.shop-hybrid #shopContent .support-bubble{max-width:93%}}.shop-body.shop-hybrid #shopContent .support-customer .support-heading h2{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
.support-sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip-path:inset(50%)!important;white-space:nowrap!important;border:0!important}

/* Consumer support: a conversation list and an independently sized chat screen. */
.shop-body.shop-hybrid[data-shop-route=support] .shop-shell{padding-bottom:0}
.shop-body.shop-hybrid #shopContent .support-mode-list .support-list-tools{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 14px}
.shop-body.shop-hybrid #shopContent .support-list-title{min-width:0;flex:1}
.shop-body.shop-hybrid #shopContent .support-list-title h3{margin:0;color:#20242b;font-size:16px;line-height:1.5;font-weight:700}
.shop-body.shop-hybrid #shopContent .support-list-title small{display:block;margin-top:3px;color:#737b89;font-size:12px;line-height:1.5}
.shop-body.shop-hybrid #shopContent .support-mode-list button.support-new{flex:none;width:auto;min-height:38px;padding:8px 12px;border-radius:20px;font-size:13px;white-space:nowrap}
.shop-body.shop-hybrid #shopContent .support-mode-list .support-thread{min-height:116px;padding:16px 14px;background:#fff}
.shop-body.shop-hybrid #shopContent .support-mode-list .support-thread-title>b{font-size:15px;font-weight:650;line-height:1.5}
.shop-body.shop-hybrid #shopContent .support-mode-list .support-thread-preview{margin-top:7px;color:#596273;font-size:13px;line-height:1.6}
.shop-body.shop-hybrid #shopContent .support-mode-list .support-thread-meta{margin-top:10px;color:#737b89;font-size:12px}
.shop-body.shop-hybrid #shopContent .support-mode-list .support-detail:empty{display:none}

.shop-body.shop-hybrid #shopContent .support-customer.support-mode-chat{position:fixed;inset:50px 0 auto;z-index:20;display:flex;flex-direction:column;width:100%;max-width:480px;height:var(--support-chat-height,calc(100dvh - 50px));min-height:0;margin:0 auto;padding:0;border:0;border-radius:0;background:#f5f6f8;overscroll-behavior:none}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-notice{flex:none;max-height:84px;margin:0;padding:9px 14px;overflow:auto;border-radius:0;background:#fff7eb;font-size:12px;line-height:1.5}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-notice.is-error{background:#fff0f1;color:#b42334}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-workspace{display:flex;flex:1;min-height:0}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-detail{display:flex;flex:1;flex-direction:column;min-width:0;min-height:0;border:0;border-radius:0;background:#f5f6f8;overflow:hidden}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat :is(.support-chat-loading,.support-chat-load-error){display:flex;flex:1;flex-direction:column;align-items:center;justify-content:center;gap:10px;min-height:0;padding:24px;text-align:center;color:#737b89;font-size:13px;line-height:1.6}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-load-error :is(h3,p){margin:0}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-load-error h3{font-size:16px;color:#344054}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-thread-toolbar{flex:none;min-height:40px;padding:4px 12px;background:#fff;border-bottom:0}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-thread-toolbar .support-quiet{display:inline-flex;align-items:center;gap:5px;min-height:32px;padding:4px 5px;border:0;background:transparent;color:#596273;font-size:12px;line-height:1.5}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-thread-toolbar svg{width:16px;height:16px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat [data-support-summary]{flex:none;max-height:25%;overflow:auto;background:#fff;border-bottom:1px solid #edf0f3;scrollbar-width:thin}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-conversation-title{align-items:center;gap:10px;padding:2px 16px 10px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-conversation-title>div{min-width:0}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-conversation-title h3{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;margin:0;overflow:hidden;color:#20242b;font-size:14px;font-weight:650;line-height:1.5}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-status{flex:none;padding:3px 7px;border-radius:5px;font-size:11px;line-height:1.5}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-context{margin:0 12px 10px;padding:9px 10px;border-radius:9px;background:#f6f7f9;font-size:12px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-context-product{gap:9px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-context-product img{width:42px;height:42px;border-radius:5px;object-fit:contain}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-context-product b{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-size:13px;line-height:1.5}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-context-order{gap:3px 7px;font-size:11px;line-height:1.6}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-context-order>b{color:#475467;font-size:12px;font-weight:600}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-context-order .support-quiet{min-height:28px;padding:3px 6px;border-color:#e8ebef;background:#fff;font-size:11px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-context-product+.support-context-order{margin-top:7px;padding-top:7px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-older{flex:none;padding:0 12px;background:#f5f6f8}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-older .support-quiet{min-height:30px;padding:5px;border:0;background:transparent;color:#737b89;font-size:11px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-messages{flex:1;min-height:40px;height:auto;padding:16px 14px 6px;background:#f5f6f8;overflow:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;scrollbar-width:thin}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-message{margin-bottom:18px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-message-meta{gap:7px;margin:0 3px 6px;color:#737b89;font-size:11px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-message-meta b{font-size:11px;color:#667085}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-bubble{max-width:86%;padding:10px 12px;border:1px solid #eceff3;border-radius:3px 12px 12px 12px;background:#fff;box-shadow:0 1px 2px #10182803}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .is-mine .support-bubble{border-color:#ffdce0;border-radius:12px 3px 12px 12px;background:#ffedef;box-shadow:none}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-bubble p{color:#303846;font-size:14px;line-height:1.65;font-weight:400}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-message-images button{width:94px;height:94px;border-radius:7px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-thread-actions{flex:none;justify-content:space-between;gap:6px;padding:7px 12px;background:#fff;font-size:11px;line-height:1.5}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-thread-actions:empty{display:none}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-thread-actions .support-quiet{flex:none;min-height:30px;padding:4px 9px;font-size:11px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-composer{flex:none;margin:0;padding:9px 12px calc(9px + env(safe-area-inset-bottom,0px));border-top:1px solid #e5e8ed;background:#fff;box-shadow:0 -3px 12px #10182803}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-attachments{gap:9px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-attachments:not(:empty){padding:1px 4px 10px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-attachment{width:54px;height:54px}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-compose-row{display:flex;align-items:flex-end;justify-content:flex-start;gap:8px;margin:0}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-compose-row .support-text-label{display:block;flex:1;min-width:0;margin:0}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-compose-row textarea{display:block;min-height:38px;max-height:100px;margin:0;padding:8px 10px;resize:none;overflow-y:auto;border:1px solid #e6e9ee;border-radius:9px;background:#f7f8fa;color:#20242b;font-size:14px;line-height:20px;font-weight:400;box-shadow:none}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-compose-row .support-upload{display:flex;flex:none;flex-direction:column;justify-content:center;gap:1px;width:38px;min-height:38px;max-height:42px;margin:0;padding:0;border:0;border-radius:0;background:transparent;color:#596273;line-height:1}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-compose-row .support-upload svg{display:block;width:23px;height:23px;fill:none;stroke:currentColor;stroke-width:1.5}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-compose-row .support-upload small{margin:0;font-size:9px;line-height:1}
.shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-compose-row>button[type=submit]{flex:none;min-width:58px;max-width:88px;min-height:38px;margin:0;padding:8px 12px;border:0;border-radius:9px;background:#e82f3e;color:#fff;font-size:13px;line-height:1.5;font-weight:600}
.support-shell .support-upload>svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.5}
.support-shell .support-compose-options{margin:0 0 18px;border:1px solid #edf0f3;border-radius:9px;background:#f8f9fb}
.support-shell .support-compose-options summary{padding:11px 12px;color:#596273;font-size:13px;line-height:1.5;cursor:pointer}
.support-shell .support-compose-options summary small{margin-left:4px;color:#737b89;font-size:11px}
.support-shell .support-compose-options>div{padding:0 12px 2px}
.support-shell .support-compose-options>div>label{margin-top:4px}
.shop-body.shop-hybrid #shopContent .support-mode-create .support-compose-heading{padding-top:13px}
.shop-body.shop-hybrid #shopContent .support-mode-create .support-compose-heading h3{font-size:16px}
.shop-body.shop-hybrid #shopContent .support-mode-create .support-compose-heading p{font-size:12px;line-height:1.6}
@media(max-width:360px){
 .shop-body.shop-hybrid #shopContent .support-mode-list .support-list-tools{gap:8px;padding:14px 12px}
 .shop-body.shop-hybrid #shopContent .support-list-title small{max-width:142px;font-size:11px}
 .shop-body.shop-hybrid #shopContent .support-mode-list button.support-new{padding:8px 10px;font-size:12px}
 .shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-messages{padding-right:10px;padding-left:10px}
 .shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-bubble{max-width:90%}
 .shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-composer{padding-right:9px;padding-left:9px}
 .shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-compose-row{gap:6px}
 .shop-body.shop-hybrid #shopContent .support-shell.support-mode-chat .support-chat-compose-row>button[type=submit]{min-width:54px;padding-right:9px;padding-left:9px}
}